Support

Reminders

I didn’t get a reminder.

Check that notifications are allowed for Vesty in iOS Settings → Notifications → Vesty, that “Remind me” is on for that schedule, and that a Focus mode isn’t silencing it. Reminders are scheduled on each device, so turn them on on every iPhone or iPad where you want them.

When does the reminder arrive?

The day before an unlock, so you have time to prepare. The free plan includes one active reminder; Vesty Pro removes the limit.

iCloud and your data

How do my schedules get to my other devices?

If iCloud is on for your Apple Account, Vesty syncs through your own private iCloud. Sign in with the same Apple Account on each device and keep iCloud Drive enabled. We never see your data.

How do I delete everything?

Settings → Delete all data removes your entries. When iCloud sync is on, they are removed from iCloud and every device signed in to it.

Vesty Pro

What does Pro add?

Free covers up to three schedules, one wallet and one active reminder, with tokens, presales and RSUs side by side. Vesty Pro removes those limits and adds CSV import and Excel export. Pro is available as a weekly or yearly subscription or a one-time lifetime purchase.

I bought Pro but the app still shows limits.

Open the Vesty Pro screen and tap Restore while signed in to the Apple Account you bought with. Subscriptions are managed and cancelled in your Apple Account subscriptions; refunds are requested from Apple at reportaproblem.apple.com.

Import and export

What should my CSV file look like?

The first row must name the columns. name, symbol and allocation are required; type (token, presale or rsu), tge_date, tge_unlock_percent, cliff_months, vesting_months, frequency, network and invested are optional. Commas, semicolons and tabs all work as separators, and you can review the import before anything is saved.

Prices and values

Where do prices come from?

Crypto prices come from CoinGecko and refresh while the app is open. From Vesty 1.2.0, RSU values always use the price you enter, so a stock ticker is never confused with a token of the same name.

Face ID lock

Face ID isn’t working and I can’t get in.

From Vesty 1.2.0, when Face ID or Touch ID isn’t available, you can unlock with your device passcode instead. You can turn the lock off in Settings.

Not financial or tax advice

Vesty is an informational tracking tool. Dates, values and holding-period indicators are reminders only and are not investment, financial or tax advice.